@ TradiesGO
At TradiesGO, we are experts in adding automations to job management software: plugins that will instantly act for you when certain conditions are triggered.
With automations, we can make ServiceM8 sort out your administration and customer service tasks instantly and efficiently, without you having to do anything!
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Does This Sound Familiar?
This is probably how your pipeline works right now:
Someone fills in the ‘Contact Us’ form on your website. That form then goes to an email address, and one of your employees eventually responds after fetching that email from the inbox. That employee or administrator will then write up a reply email, or call or text that person to book an appointment or have a conversation about that person’s needs, blocked drains, lighting damages, etc. And now, finally, all these details are put into ServiceM8.
Job Software Automation
With our ServiceM8 job software automations, we can cut out so much of that busy work for you and your employees, so everyone gets more time to focus on the more important tasks.
No more finishing out a mail from a flooded inbox, our automations will instantly respond to ‘contact us’ forms, but we can even set up texts and emails to be send after:
- A new client has joined
- A new job has been booked
- A job Is completed
- A job is queued
We can create a customer journey that is automated to keep the client in communication with you, without you having to lift a finger.
Why You Need Automations?
You might be thinking that you don’t need automations, your lead can hold on for a day or two. You never want to leave a potential client waiting, because when someone is looking for a tradies service, they aren’t just looking at one person. They want at least three quotes to see which price is going to be most suitable to them, and if they are left alone, they’ll leave your website and go check out a competitor, who could be faster getting in touch with them than you are.
Text Automations: Instant Nurturing
We don’t limit ourselves to just email. As soon as a lead has submitted a form, they’ll get an automated text, something like:
‘Hi Bianca, we see you are interested in solar installation services. This is John from Solar & Electric, I’d love to help. I’m going to give you a call in 5 minutes.’
Just like that, we’ve cut out the competition and started the conversation to convert a lead into a client.
What If I Don’t Use ServiceM8?
Our automation plugins aren’t just limited to ServiceM8. We are well-versed in other job management software like SimPRO, BuildXact, Fergus And Tradify.
Are you trying out a newer job management software? We may still be able to add automation to it depending on the system, simply contact us and we’ll do the legwork to see if your preferred system can be automated.
